Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking with telecommunications providers to help prevent fraud through (a) scam calls and (b) text messages.

This Government is working extremely closely with industry, regulators, law enforcement and consumer groups to close the vulnerabilities that criminals exploit in telecoms networks to stop scams reaching people. The Government and Industry are currently developing a second Telecommunications Fraud Charter to build on previous voluntary action taken by the country’s biggest Telecoms companies. This new Charter will go further in encouraging companies to identify, prevent, and disrupt high volume telecoms fraud.

In addition to this, we are also pursuing legislation that aims to ban ‘SIM farms’, which are technical devices which allow criminals to send scam texts to thousands of people at the same time. Additionally, this Government is working with Ofcom to stop more cases of number ‘spoofing’, where scammers impersonate UK numbers to persuade people that they are speaking to banks, telephone companies or other legitimate businesses.