Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what steps his Department is taking to consult with (a) veteran communities and (b) service organisations to inform the (i) design, (ii) implementation, (iii) data security, (iv) data governance and (v) access requirements for the Digital Veteran Card.

To ensure the privacy and protection of Veteran's personal information, the implementation of the Digital Veteran Card system will be developed in collaboration with Government Digital Services and Office for Veterans’ Affairs. It will comply with the General Data Protection Regulation (GDPR), Secure by Design Principles and other applicable data protection legislation. As with the current physical cards, the digital cards will not hold or present detailed or sensitive Service information.

The Project is working in close collaboration with the Office of Veterans’ Affairs (OVA) to engage and consult with veterans throughout the development and delivery of the Virtual Veterans Card. This is completed via user research with veterans and charities to understand their needs to ensure the Ministry of Defence provides a high-quality user-centred service.